Private Policy and Terms
Customer Communication Consent
At Utah Heating and Cooling, we prioritize clear and effective communication with our valued customers. We are committed to keeping you informed about our services, promotions, and other important updates. By choosing to receive our services, all customers have provided their explicit consent to receive communications via SMS and email.
Communication Channels
SMS Messages:
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Service reminders and updates
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Appointment confirmations and rescheduling notices
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Promotional offers and special discounts
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Important alerts and notifications
Email Messages:
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Detailed service information and invoices
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Monthly newsletters with tips and insights
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Exclusive promotional offers and announcements
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Surveys and feedback requests to improve our services
Your Consent
By utilizing the services of Utah Heating and Cooling, you acknowledge and agree to the following:
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You have elected to receive SMS and email messages from us.
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You understand that these communications are an integral part of our service offering, ensuring you are well-informed and up-to-date.
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You can manage your communication preferences or opt-out at any time by contacting our customer service team or following the instructions provided in the messages.
We respect your privacy and are committed to protecting your personal information. For more details on how we handle your data, please refer to our Privacy Policy and Terms of Service.
Thank you for choosing Utah Heating and Cooling. We look forward to serving you and keeping you informed every step of the way.
Privacy Policy
Last Updated: July 1st, 2022
Utah Heating and Cooling (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.utah-heatingcooling.com] (the “Site”) and utilize our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you register on the Site, request services, subscribe to our newsletter, or communicate with us. This information may include:
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Name
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Email address
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Phone number
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Mailing address
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Payment information
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Service preferences
Automatically Collected Data
When you visit the Site, we may automatically collect certain information about your device and usage, including:
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IP address
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Browser type
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Operating system
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Pages you view
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Time and date of your visit
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Referring website
2. Use of Your Information
We use the information we collect in the following ways:
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To provide, operate, and maintain our services
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To improve, personalize, and expand our services
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To communicate with you, including sending updates and promotional materials
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To process your transactions and send you related information
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To respond to your comments, questions, and provide customer service
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To send you technical notices, updates, security alerts, and support messages
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To monitor and analyze usage and trends to improve your experience on our Site
3. Sharing Your Information
We may share your information in the following circumstances:
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With service providers who perform services on our behalf
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With third parties to whom you authorize us to disclose your information in connection with services we provide to you
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To comply with legal obligations, enforce our policies, and respond to claims
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During a business transfer, such as a merger, acquisition, or asset sale
4. Your Rights and Choices
Communication Preferences
You may update your communication preferences at any time by contacting us or using the opt-out mechanisms provided in our communications.
Access, Correction, and Deletion
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the information provided below.
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no security measures are completely infallible, and we cannot guarantee the security of your information.
Terms of Service
Last Updated: July 1st, 2022
Welcome to Utah Heating and Cooling (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website [www.utah-heatingcooling.com] (the “Site”) and our services. By accessing or using the Site and our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site or our services.
1. Use of Our Services
Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.
User Accounts
To access certain features of the Site or our services, you may need to create an account. You agree to provide accurate and complete information when creating an account and to keep this information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Services
Service Description
Utah Heating and Cooling provides heating, ventilation, and air conditioning (HVAC) services, including installation, maintenance, and repair. We strive to provide high-quality services tailored to your needs.
Service Availability
Our services are subject to availability. We reserve the right to modify, suspend, or discontinue any service at any time without notice.
3. Payment Terms
Pricing
All prices for our services are listed on the Site or provided through a quote. Prices are subject to change without notice.
Payment
Payment for services is due upon completion of the service unless otherwise agreed upon in writing. We accept various forms of payment as indicated on the Site. You agree to pay all charges incurred by you or on your behalf through the Site, at the prices in effect when such charges are incurred.
4. Communications
By using our services, you consent to receive communications from us, including SMS and email messages, related to our services and promotions. You may opt-out of receiving promotional communications at any time by following the instructions provided in the communications or contacting us directly.
5. User Conduct
You agree not to use the Site or our services for any unlawful purpose or in any way that could harm us or any third party. Prohibited activities include, but are not limited to:
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Violating any applicable laws or regulations
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Infringing upon or violating our intellectual property rights or the rights of others
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Engaging in fraudulent or deceptive practices
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Interfering with the operation of the Site or our services
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Uploading or transmitting viruses or other malicious code
6. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Utah Heating and Cooling or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our prior written permission.
7. Disclaimers and Limitation of Liability
Disclaimers
Our services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the quality, accuracy, or reliability of our services.
Limitation of Liability
To the fullest extent permitted by law, Utah Heating and Cooling shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site or our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; and (iii) any other matter related to the Site or our services.
8. Indemnification
You agree to indemnify, defend, and hold harmless Utah Heating and Cooling and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Site or our services or your violation of these Terms.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in Utah, in accordance with the rules of the American Arbitration Association.
10. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Your continued use of the Site and our services following the posting of changes constitutes your acceptance of such changes.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Utah Heating and Cooling
12180 S 300 E
Draper, UT 84020
801-948-0663